SDN

Starter pack

Indhold

Connection Agreement and Data Processor Agreement
Technical process for connection to SDN
Questions about joining or the finance model?

If an organisation wishes to connect to the SDN, the first step is to contact MedCom and initiate a dialogue about the SDN. Contact details are at the bottom of the page.

Some of the questions that are usually discussed include:

What is the SDN used for? And does the connected party expect to offer services or only access services from others?
Which technical connections to the SDN need to be established? Read more about connections and infrastructure.
Any necessary financial clarifications. Information about financing is found (PDF, in Danish only)
Next steps, such as signing the Connection Agreement and the Data/Sub-data Processor Agreement (see below)

Connection Agreement and Data Processor Agreement

Upon connecting to the SDN, a Connection Agreement for the use of the SDN and a Data Processor Agreement must be concluded:

The SDN Connection Agreement can be found here (PDF)

The Data Processor Agreement comes in two versions:

Data Processor Agreement, which is concluded directly between the Data Controllers and MedCom as the Data Processor (e.g., between regions, private hospitals, municipalities). The Data Processor Agreement can be found here (PDF).
Sub-data Processor Agreement, which is concluded directly between Data Processors and MedCom as Sub-Data Processor (e.g., between medical system suppliers and dental system providers). The Sub-Data Processor Agreement can be found here (PDF)

The Data Processor Agreement has been prepared based on a common public sector template to be used in connection with data processor agreements between the healthcare sector parties, including MedCom. The template is firmly anchored in the joint public sector system management of healthcare IT solutions (FSI). The template has been prepared in accordance with the Danish Data Protection Agency’s guidelines.

The Connection Agreement and the Data/Sub-Data Processor Agreement need to be completed, signed and sent to MedCom at sdn@medcom.dk.

Regions, public and private hospitals, practitioners with public health insurance, municipalities, pharmacies, and private laboratories are pre-approved to be connected to the SDN.

Foreign parties must be approved by MedCom’s steering group before they can be connected to the SDN.

Municipalities connected to the SDN via KMD do not need a separate connection agreement with MedCom, as they are covered by the agreement between KMD and MedCom.

The same applies to medical practitioners connected to the SDN via their medical system provider.

Technical process for connection to SDN

Once the formality of the connection and data processor agreement is complete, the process of establishing the technical connection to the SDN will begin. This process will go through the following steps:

MedCom will send an information form to the connected party. The form will include, among other things, the technical contact person’s information and technical details, such as SDN IP scope.
The connected party will fill out the information form and return it to MedCom.
If necessary MedCom will clarify any outstanding issues with the connected party to qualify the information form.
MedCom will send the completed information form to the SDN provider, TDC Erhverv.
TDC Erhverv will contact the connected party to schedule an installation date and address any technical clarifications. If needed, a coordination meeting will be held.
TDC Erhverv will configure the SDN SD-WAN equipment and send it to the connected party with a setup guide and relevant information to make configuration changes in the connected party’s own network.
The connected party will prepare for the installation.
The installation and testing of the connection will be carried out on the agreed installation date.

The SDN provider will only participate remotely during the installation for the activation and confirmation of the installation completion.

This also means that the connected party must ensure that the necessary local network expertise is available during installation to make adjustments and perform the required configuration changes in their own network.

Unless specified otherwhise, the contact person for the above-mentioned procedure will be the organisational contact person, who will be added to the Agreement System cf. the Connection Agreement.